Terms of service

These terms of service (the “terms”) govern your access to and use of the parlance website at parlance.businessand the parlance platform (together, the “service”). The service is operated under the name parlance. Please read these terms alongside our privacy policy and cookie policy.

Acceptance

By creating an account or otherwise using the service, you agree to be bound by these terms. If you are using the service on behalf of an organisation, you confirm that you have authority to bind that organisation, and “you” refers to that organisation. If you do not agree to these terms, you must not use the service.

The service

parlance is a design-to-code contract platform. It audits design files, code, live products and native apps against shared UI contracts, glossaries, design tokens and accessibility standards. We may update, improve or change the service over time, and we may add or remove features. We will not make changes that materially reduce the core functionality of a paid plan during a billing period without offering you a reasonable remedy.

Accounts & security

You are responsible for the information you provide when registering and for keeping it accurate and up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly at privacy@parlance.business if you suspect any unauthorised use of your account. We are not liable for any loss arising from your failure to keep your credentials secure.

Acceptable use

You agree not to:

• use the service in breach of any applicable law or regulation;
• upload or connect content you do not have the right to submit, or that infringes the rights of others;
• attempt to gain unauthorised access to the service, other accounts, or our systems and networks;
• interfere with or disrupt the integrity or performance of the service, including by introducing malicious code;
• reverse engineer, scrape or resell the service except to the extent this restriction is prohibited by law;
• use the service to build a competing product or to benchmark it for a competitor.

Your content & intellectual property

You retain all ownership of the design files, code references, URLs and other materials you submit to or connect with the service (your “content”). You grant parlance a limited, non-exclusive licence to host, process and display your content solely to provide and support the service for you. We do not use your content to train models or for any purpose unrelated to delivering the service. You are responsible for ensuring you have the necessary rights to your content and for maintaining your own backups.

parlance intellectual property

The service, including its software, design, contract engine, documentation and the parlance name and branding, is owned by us and our licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these terms, we reserve all rights, title and interest in and to the service. You may not use our name or branding without our prior written consent.

Plans, billing & refunds

Some features of the service require a paid subscription. Fees, billing frequency and plan limits are described at the point of purchase. Unless stated otherwise, subscriptions renew automatically at the end of each billing period, and you authorise us to charge your payment method on each renewal. Payments are processed by our payment provider. Except where required by law, fees are non-refundable, although we may offer a pro-rata credit or refund at our discretion. We may change our prices on reasonable notice, with changes taking effect from your next billing period.

Beta features

We may offer features identified as beta, preview or experimental. These are provided “as is” for evaluation, may be changed or withdrawn at any time, and may be less reliable than generally available features. To the extent permitted by law, beta features are excluded from any service commitments and warranties.

Disclaimers

The service helps you detect drift and check your work against the standards and contracts you configure, but it does not guarantee compliance with any law, standard or specification. You remain responsible for your own products and for meeting your legal and accessibility obligations. To the fullest extent permitted by law, the service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud. Subject to that, to the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the service is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred pounds sterling.

Termination

You may stop using the service and close your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if your use poses a security or legal risk to us or others. On termination, your right to use the service ceases and we may delete your content in accordance with our privacy policy. Provisions that by their nature should survive termination will continue to apply.

Governing law

These terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that we may seek injunctive relief in any appropriate jurisdiction.

Changes

We may update these terms from time to time. When we make material changes, we will update the “last updated” date above and, where appropriate, notify you through the service or by email. Your continued use of the service after changes take effect constitutes acceptance of the revised terms.

Contact

If you have any questions about these terms, please contact us at privacy@parlance.business.